Terms of Service

Canopy provides a hosted website platform for landscape supply businesses, nurseries, and garden centers (“merchants”). These terms govern use of getcanopyapp.com and the storefront websites we host. By using the service you accept these terms; merchants additionally agree to the service agreement in their order form or onboarding paperwork, which controls if it conflicts with this page.

Merchant storefronts are operated by the named merchant. The merchant — not Canopy — is responsible for its catalog, prices, product claims, quotes, and fulfillment of any resulting orders. Canopy does not process payments; quotes and orders arranged through a storefront are transactions between you and the merchant.

You are responsible for the accuracy of the information you submit and for keeping your account credentials confidential. You must be legally able to enter contracts to create an account. We may suspend accounts that violate these terms or threaten the security of the service.

• No unlawful, infringing, or deceptive content or activity.
• No attempts to probe, disable, overload, or bypass the security of the service.
• No scraping or bulk extraction of merchant catalogs or customer data.
• No use of the contact, quote, or account systems to send spam or abusive messages.

Merchants retain ownership of the content they publish and grant Canopy the license needed to host and display it. You retain ownership of the content you submit (for example, quote requests) and grant Canopy and the receiving merchant the license needed to process and respond to it. We may remove content that violates these terms.

We work to keep the service available and performant but do not guarantee uninterrupted operation. We may change or discontinue features with reasonable notice to merchants. We may update these terms; continued use after an update is acceptance of the revised terms.

The service is provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by law, Canopy is not liable for indirect, incidental, or consequential damages, and our total liability for any claim relating to the service is limited to the amounts the merchant paid Canopy in the twelve months before the claim (or, for non-paying users, one hundred US dollars).

Merchants may stop using the service as provided in their service agreement. We may suspend or terminate access for material breach of these terms. Sections that by their nature should survive termination (content licenses needed to wind down, disclaimers, liability limits) survive.

These terms are governed by the laws of the United States and the state in which Canopy is organized, without regard to conflict-of-law rules. Questions about these terms: legal@getcanopyapp.com.