Canopy service
You're not doing this alone
Software is half of what you get. The other half is people: an honest read on your current site, hands-on help getting live, and — if you want it — Canopy running the site with you, or for you.
Start here
A free, honest review of your current site
Before anyone talks plans, we look at what you have. We review your existing site and write up what's working, what isn't, and what it's likely costing you — plainly, with the reasoning shown. If the honest answer is that your current site is fine, the report says so.
- A written, password-protected report — yours either way
- Scored across content, findability, structure, and mobile
- No obligation attached to it
www.getcanopyapp.com/review
Launch
Guided or white-glove — your call
Nobody hands you an empty site and wishes you luck. Guided Launch sets up branding, theme, domain, email, and your catalog with you — with training so your team runs it confidently. White-Glove goes further: we build it out end to end and hand you the keys.
- Branding, theme, and domain set up with you
- Your catalog imported from the spreadsheet you already keep
- Email and analytics configured; training included
- Pricing is straightforward — ask and we'll walk you through it
portal.getcanopyapp.com
Ongoing
We can run it with you — or for you
Two plans — Canopy Site and Canopy Trade — and two ways to run them. Keep the portal yourself with support behind you, or have Canopy operate it: you send the price changes and the photos, we do the entering. Either way it stays your site and your data.
- Self-managed: you run the portal, our support behind you
- Canopy-managed: our staff handles products, promotions, and updates from what you send us
- Per-section access keeps the handoff clean either way
- Standard support included; priority support available
portal.getcanopyapp.com
Included with every site
Managed hosting & SSL
Hosting is part of the platform — certificates issued and renewed for you, on your own domain.
Monitoring & alerting
We watch uptime and errors across the platform and act on what we see.
Your data, isolated
Every business's data is isolated and reachable only server-side — never exposed to the browser.
Support that answers
Standard support with every subscription; a priority tier when you want faster turnaround and scheduled calls.
Training at launch
Onboarding includes working sessions with your team — the portal is learnable in an afternoon.
Custom requests
Have a custom request? We can help.
Need something specific? We can help create it for you. Unlike other companies, your requests don't go into a backlog to be forgotten — we want your input, because it's how we serve you and your customers better.
See it working for a business like yours
Tell us a bit about your business and we'll walk you through the platform — your products, your branding, your questions.
Request information